Ana Mora Ana Mora

Do Not Automate the Confusion

I have seen processes where information moves through multiple tools, approvals depend on informal conversations, ownership changes from case to case, and exceptions are handled through individual judgment.

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Ana Mora Ana Mora

What Is Launching in the Next 30, 60, and 90 Days?

A good 30-, 60-, and 90-day view does more than report dates.

It creates a planning horizon.

At 90 days, teams should be validating scope, ownership, and major dependencies.

At 60 days, commercial and operational work should be visibly underway.

At 30 days, unresolved issues should be explicit, owned, and actively managed.

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Ana Mora Ana Mora

A Good SOP Should Make the Work Easier

Standard operating procedures have a branding problem.

For many employees, an SOP is a long document stored somewhere they rarely visit, written in formal language, and usually discovered only after something has already gone wrong.

That is not a process.

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